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Terms & Conditions and Important Information:
To ensure your dog walker has access to your house to care for your dogs, we recommend you maintain a lock box with two sets of door keys on the outside of your home. The box may be attached to your door, or railing, or another location easily accessible by your dog walker. It must have a combination lock. Lock boxes are available from Pet Assist for a $35 deposit (refundable up to one year).
If you prefer not to use a lock box, you may provide us with two sets of keys; one for the dog walker and one to keep on file at the office in case of emergency.
Please provide two sets of keys. A backup set is necessary in case a key should break or your dog walker accidentally locks themselves and your dogs out of your house. Should this occur and you have not provided Pet Assist with backup keys, we will call a locksmith. There will be a minimum $125 fee for this service. In addition you will be charged for the time the Pet Assist dog walker has to remain with your dogs. This fee is subject to increase on holidays and weekends. Please test all keys; making sure they work.
Please have keys ready at the Get Acquainted Visit. There will be a $20 fee if another trip to pick-up keys becomes necessary. Pet Assist can have duplicate keys made for $12 per key.