Because your pet is important, we’ll need to access your house. We recommend using a lock box with two sets of keys. Just attach it in a convenient location for you and your Pet Care Specialist: your door, railing, or another outside location. It must have a combination lock. We have lock boxes available for a small $35 deposit (refundable up to one year).
Why two sets of keys? One’s for backup in case a key breaks or your Pet Care Specialist accidentally gets locked out of your house. Please test all new keys to make sure they work.
If you prefer not to use a lockbox, please provide two sets of keys; one for your Pet Care Specialist and one to keep, at the office, in case of emergency, or you can drop them off at the office.
To keep costs down, Pet Assist doesn’t maintain an accounts receivable department. We’ll email an invoice for secure online payment and send a confirmation when payment is received, or a check/money order can be mailed directly to the main office: 63 Moose Hill Pkwy Sharon, MA. 02067. When payment is received a pet care reservations will be confirmed.
Please pay for your service when making your reservation.